HOW DO I CONTACT YOU?

**Please note – CD Baby is divided into two different companies. You will have two unique accounts. One for your disc manufacturing projects and the other for your distribution account. You may need to register on both sites to gain access. The disc manufacturing team is unable to assist you with your distribution related questions (such as royalty payments and registering singles, etc) since we don't have access to that type of information. You will need to contact Artist Member Services directly.. (We're not able to forward any correspondence for you).

Artist Members Services  (For distribution only, timelines for releases, digital inspection and royalty type questions)

Distribution Support Hours: 9am-5pm PST * Monday - Friday

https://support.cdbaby.com/hc/en-us/articles/207701093-Contact-Us

Please note that Live chat is for simple questions.
More complicated issues should be sent via ONLINE FORM: 

https://support.cdbaby.com/hc/en-us/requests/new

Questions about online distribution? Please call our distribution experts at our Portland, OR office:
1-800-289-6923 (1-800-BUY-MY-CD) — or — 1-503-595-3000

Artist Members My Account log in - https://members.cdbaby.com/login  

Physical Disc Manufacturing Support (Used when ordering physical discs).

Manufacturing Support Hours: 9am-5pm EST   •   Monday - Friday

Live Chat

Email for Disc Manufacturing ONLY : support@duplication.cdbaby.com

Telephone: 856-662-2189 or 866.534.3612

Mailing Address:
CD Baby Manufacturing
7905 North Crescent Blvd., Pennsauken, NJ 08110  

Log into your manufacturing My Account
https://duplication.cdbaby.com/MyAccount/Login.aspx#/accounts