**Please note – CD Baby is divided into two different companies. You will have two unique accounts. One for your disc manufacturing projects and the other for your distribution account. You may need to register on both sites to gain access.
The disc manufacturing team is unable to assist you with your distribution related questions (such as royalty payments and registering singles, etc) since we don't have access to that type of information. You will need to contact Artist Member Services directly..
Artist Members Services
Distribution Support Hours: 9am-5pm PST * Monday - Friday
Please note that Live chat is for simple questions.
More complicated issues should be sent via ONLINE FORM:
https://support.cdbaby.com/hc/en-us/requests/new
Artist Members My Account log in - https://members.cdbaby.com/login
To reach us for Physical Disc Manufacturing Support
Manufacturing Support Hours: 9am-5pm EST • Monday - Friday
Email: (For disc manufacturing questions only) Please fill out this online form for support: support@duplication.cdbabhttps://support.duplication.cdbaby.com/hc/en-us/requests/new?ticket_form_id=108517y.com
Mailing Address:
CD Baby Manufacturing
7905 North Crescent Blvd., Pennsauken, NJ 08110
Log into your manufacturing My Account
https://duplication.cdbaby.com/MyAccount/Login.aspx#/accounts