We ask that you use a service where tracking is available. (Don't send us your only copy!)
Once your master is received, we'll upload it for you. You should receive an email that your content has been uploaded (and to complete the order) or that your order has begun production, soon after.
If you sent in a hard drive or something other than a physical cd/dvd for manufacturing, you can complete the content section of your project (select the mail in master option) and submit the order. We'll extract your files soon after the order has been placed and the master is received.
If, for some reason, you don't receive an email from us within approximately 48 hours, you should track your package to be sure that it was delivered to us.
(Before mailing, please be sure to add your account information on the shipping label so that it's easily identified and associated properly to your project).
Please note: It is not our policy to return masters.