I've ordered physical media and added Distribution to that order. I now have questions. Who do I contact?

Depending upon the type of question you may have, we may be able to help with "some" of them that are related to the manufacturing process.

CD Baby Manufacturing "partners" with CD Baby to make it easier for you to order a distribution package without having to upload everything to two sites. We are not otherwise affiliated and do not have access to your account information with CD Baby. 

Have you completed the CD Baby registration form from the email you received? 

This e-mail will contain your username and password for the CD Baby website (www.cdbaby.com)  and will outline all of the steps you will need to take in order to begin distributing your album.

*Note: Your album will not go live on CD Baby's Members website or on any of their digital partner sites until you have completed your account setup.

If so, you may want to log in at www.cdbaby.com to check the status of  your distribution account.

For Timeline information  - https://support.duplication.cdbaby.com/hc/en-us/articles/360041342634-Digital-Distribution-Timeline-when-ordering-with-physical-media-

https://support.duplication.cdbaby.com/hc/en-us/sections/202903168-Distribution-FAQ-when-ordering-with-physical-discs-