I’ve got photos on my website. Can you download them from there?

We could, but you probably don’t want us to. The images on your website are usually compressed to be as small as possible, so they load quickly in a web browser. Images need to have a lot more information for quality commercial print than they do for the web. Your web images will appear blurry, pixellated, jaggy, and generally poor-quality if used in your print work. You should provide us with the original images before they were compressed for the web