Artwork & Design

Online Designer Help

• What if I don't own any design software?
• How do I locate your Design Online tools?
• Warning: Text is too long for this box. Some strings are clipped. What does this mean?
• Help Tips (Pictorial Instructions) for using the Online Designer
• I worked on my project for a long time and then when I tried to save it, it errored out and didn't save.
• Saving your Design

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Advanced Graphic Services

• I'm having trouble lining up my artwork in the templates
• What is Advanced Graphic Services?
• Can I just upload my Native files from Photoshop?

Design

• Should I leave the template guides turned on in my artwork?
• What file formats can I upload for my art?
• Can I use Google images for my project?
• Can you use the same artwork that I have on www.cdbaby.com?
• I want to autograph my cds before selling them What finish should I select?
• Can my graphic designer upload my art files for me?

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Working With Templates

• Working with CD Baby Manufacturing templates on Canva
• Using our Templates with Adobe Photoshop
• I'm working in Photoshop and when I export my PDFs there are white spots on the text. How do I fix that?
• Can I print on the center ring of the disc?
• The template you have uploaded is not the correct size and may cause your artwork to shift...
• Disc Printing Template shows Transition to mirror band and colors can shift. What does that mean?

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Using the Disc Manufacturing website

• My files are viewed as low resolution. How do I fix this?
• I've submitted my order but need to change my Artwork
• How do I order an outside (rear) traycard with my standard jewel case?
• What submission method should I use to upload my art files?
• What are your package dimensions?
• All of my files have been deleted? What happened?

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