Please note: The manufacturing team is not able to forward requests for you. You'll want to contact the distribution team directly.
You've reached the manufacturing team at this site.
(For distribution only, timelines for releases, digital inspection and royalty type questions)
The Artist Members team can be reached:
Questions about online distribution? You can request a call by completing this form: https://support.cdbaby.com/hc/en-us/requests/new?ticket_form_id=59109 and selecting “I would like a call back”. Call backs are completed in 2 business days.
If you need support that does not require a call back, you can select “Please answer my ticket” from that form or any form selection that fits your needs.
Artist Members My Account log in - https://members.cdbaby.com/login
Distribution Support Hours: 9am-5pm PST * Monday - Friday
How to contact support at CD Baby Distribution https://support.cdbaby.com/hc/en-us/articles/207701093-Contact-Us