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support@duplication.cdbaby.com
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CD Baby Manufacturing Help Center
Disc Content
Disc Content
Uploading Individual Tracks
Where do I upload my tracks?
What upload submission method should I choose?
My last track won't upload. What do I do?
I'm not able to preview my tracks
Uploading DDP files
What DDP files need to be uploaded?
My DDP files are greyed out. How can I upload them?
I've uploaded a DDP. Why can't I playback the files to proof my audio tracks?
Uploading DDP files, but the files are greyed out or not available to choose. Why?
Master Uploader Application
What upload submission method should I choose?
Master Uploader Application Instructions
Why is the master uploader adding 2 seconds of silence at the beginning of my tracks?
I saved my tracks in the Master Uploader. How can I go back and check my tracks?
Is there any loss of quality when using the Master Uploader app to upload my master?
"Peer certificate cannot be authenticated with given CA certificates"
ISRC and CD Text Information
Will my song titles appear when I put my CD into a computer?
I already have ISRC codes for my tracks. How do I get them to you?
I have some ISRC codes for my tracks and only need you to assign a few. What do I do?
Can I see the track sequence and CD-Text / ISRC Codes I uploaded?
Can I get the ISRC codes for my project BEFORE I place my order?
How do I name my tracks? CD-Text?
See all 8 articles
Uploading help
Can I send my content files through DropBox WeTransfer HiTail or Google Drive?
How do I upload my music?
I made a mistake when I uploaded my audio tracks. How can I delete the mistake and reupload?
How can my mastering engineer upload my content to you directly?
I have a CD master disc from my recording studio – how can I upload my music?
I received an error after I uploaded my content. Do I have to upload again?
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Questions about disc content
I've registered my album on CD Baby's site already. Can you use that content for manufacturing a physical disc?
How many minutes will a CD Hold?
How / where do I mail in my master?
I mailed in my master. Did you get it?
How long do you keep my master?
What if I want to include a Bonus Track?
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Proper content formatting
What types of content files do you accept?
What file format should I use when I upload my songs?
Can I send you a Quicktime (or MPEG, AVI, WMV) movie to use as my DVD-Video master content?
Will you add time/spacing between my tracks?
How can I change the order (sequence) of my tracks?
DVD capacity limits for all types of DVDs
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Mastering and Post Production Services
How do I proof my audio master?
How will I receive a final copy of my mastered tracks?
What is Apple Digital Masters or Mastering for iTunes (MFiT) and do you offer it?
Do you offer DVD Authoring Services?
What is an album Tune Up?
My songs are recorded in Garage Band. How should I export the mix down for sending to you for Mastering?