General Questions
- How do I contact you?
- What is the difference between a CD and a CD-R?
- Where do I log in?
- My project is listed as being 'On Hold'. What does this mean?
- Hello! Did you want to chat with someone?
- Are your prices in US dollars?
- Can I get a sample of your work?
- How can I delete a project?
- Can I add a new contact to My Account?
- What is a digipak?
- How can I get a list of the ISRC codes assigned to my order?
- What does "OFA" mean?
- I need an enhanced cd. Can you help?
- How can I change my user name to log in with?
- What is a "retail ready" CD?
- What is written on a plaque?
- What if I forgot my log in or password?
- How do I track sales of my album?
- I don't see my genre. What do I do?
- How do I start a new account?
- How do I approve or reject my proofs?
- What is the status of my order? Is my order done yet? What is my tracking number?
- How do I get a link to the 3D image of my album artwork?
- What types of payment do you accept?
- Why isn't my log in working?
- I need information about my artist account. What do I do?
- We are tax exempt. How do I remove the tax from my order?
- Where are my CDs and DVDs made?
- Will my duplicated discs play in all players?