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Using the website

  • Why is it taking so long for my ART to upload?
  • Can you use the same Art and Content from my Distribution account?
  • How do I upload my artwork?
  • Will you send me a proof before printing my entire project?
  • How do I add my spine text?
  • How do I access the Online Designer?
  • I'm trying to upload my artwork but I keep getting an error "in use by another user".
  • My proofs are not lining up correctly. What's wrong?
  • My files are viewed as low resolution. How do I fix this?
  • I uploaded my pdfs but all of my proofs are blank. What's wrong?
  • Why can't I see my artwork in the 3D proofer?
  • Can I add varying text sizes using your online designer?
  • I downloaded the templates but I can't access them – why?
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Get a Quote
  • Disc Manufacturing

    • Disc Packages
    • Disc Package Comparison
    • Disc Printing Comparison
    • NowProof™
  • Services

    • New! CD & Digital Distribution
    • New! CD & DVD Design
    • Mastering
    • Posters
  • Help

    • Frequently Asked Questions
    • How to Export a PDF
    • Design Templates
    • Terms & Conditions
    • Privacy Policy
    • Sitemap
  • CD Baby

    • About Us
    • CD Baby Pledge
    • DIY Musicians Blog
    • DIY Musicians Podcast
    • New! DIY Musician University