- My files are viewed as low resolution. How do I fix this?
- When uploading my PDF, I received an error - "Type Error". What do I do?
- The template you have uploaded is not the correct size and may cause your artwork to shift.
- How do I upload my artwork?
- How do I access the Online Designer?
- My artwork (from a previous project) is Unavailable in My Account. Why can't I download it?
- Can you use the same Art and Content from my Distribution account?
- Can I email you the new files for my order?
- My artwork is considered Low Resolution. Can you just print them "As Is"?
- My proofs are not lining up correctly. What's wrong?
- I downloaded the templates but I can't access them – why?
- I'm getting a ByteString error when I try to upload my artwork. What do I do?
- How to read your proofs
- Why is it taking so long for my ART to upload?
- Will you send me a proof before printing my entire project?
- How do I add my spine text?
- I'm trying to upload my artwork but I keep getting an error "in use by another user".
- I uploaded my pdfs but all of my proofs are blank. What's wrong?
- 3D proof shows Not Available. Why?
- Can I add varying text sizes using your online designer?
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